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California Privacy Notice

California Privacy Notice

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Effective Date: January 1, 2020
Last Updated: July 29, 2020

Here at the Cooper Companies (“Cooper,” “we”), we proudly serve natural persons residing in the State of California. We have prepared this California Privacy Notice (“Notice”) for our California consumers (“California Consumers,” “you”), in addition to our Cooper Privacy Policy, to inform California Consumers of their rights under the California Consumer Privacy Act of 2018 and its implementing regulations (“CCPA”). We will review and update this Notice at least annually.

Capitalized terms which are used in this Notice but not defined have the same meanings as those terms in the Cooper Privacy Policy.

1. Personal Information we Collect and Disclose

When we use the term “Personal Information” in this Notice, we mean information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California Consumer or household.

In particular, our Services have collected and disclosed the below listed statutory categories (as defined by the CCPA) of Personal Information from California Consumers and for the following purposes within the last twelve (12) months.

Categories of Personal Information Collected and Disclosed
Identifiers - A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number or other similar identifiers.
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) - A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Commercial information - Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Biometric information - Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait or other physical patterns and sleep, health or exercise data.
Internet or other similar network activity - Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
Geolocation data - Physical location or movements. 
Professional or employment-related information - Current or past job history or performance evaluations
Inferences drawn from other personal information - Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.


We obtain the above listed categories of Personal Information from the following sources:  

  • Directly from you, when you submit information via the Services.
  • Indirectly from you, through your interactions with the Services.

We disclose the above listed categories of Personal Information to the following categories of third parties:

  • Our Service Providers, who have executed privacy contracts with us and have agreed to treat your Personal Information confidentially and not sell your Personal Information.

We collect and disclose the above listed categories of Personal Information for the business purposes stated in our Cooper Privacy Policy.

2. Sale of Personal Information

In the last 12 months, we do not have knowledge that we have sold any Personal Information of California Consumers, including no actual knowledge that we have sold the Personal Information of California Consumers under the age of 16 years old. The CCPA defines “sale” as: selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s Personal Information to another business or third party for monetary or valuable consideration.

If we do sell your Personal Information we will notify you, and if you submit to us a verifiable consumer request using the contact information in Section 7 below, we will disclose to you a list containing the categories of Personal Information we sold in accordance with the CCPA’s requirements.

3. California Consumers’ Privacy Rights

California Consumers may exercise their CCPA privacy rights with respect to their Personal Information by following the instructions set forth in Section 4 of this Notice. Please note that the CCPA creates a process for us to follow when evaluating your request, and there are also some exceptions to these rights.

California Privacy Rights  Description
Right to Know/Access You have the right to request that we disclose to you what Personal Information we collect, use, disclose, and sell about you including:
  • The categories of Personal Information we have collected about California Consumers in the preceding 12 months
  • The categories of sources from which the Personal Information is collected
  • The business or commercial purpose for collecting or selling Personal Information
  • The categories of Personal information, if any, that we disclosed for a business purpose or sold to third parties in the preceding 12 months
  • The categories of third parties to whom the information was disclosed or sold
Right to Delete You have the right to request we delete the Personal Information we collect about you. 
Right to Opt-Out of Sale You have the right to opt-out of the sale of your Personal Information to third parties.  Currently, we do not sell your Personal Information.  If you have any questions, please reach out to us by using the contact information in Section 7.
Right to Non-Discrimination You have the right to not receive discriminatory treatment by us if you exercise any of the rights conferred to you by the CCPA.


4. How to Exercise Your California Consumer Rights

If you are a California Consumer and would like to exercise any of your rights listed above, please contact us using the information in Section 7 below. You may also designate an authorized agent to make a request to exercise your rights on your behalf. In order to do so, you must contact us using the information in Section 7.

While we take measures to ensure that those responsible for receiving and responding to your request are informed of your rights and how to help you exercise those rights, when contacting us to exercise your rights, we ask you to please adhere to the following guidelines:

  • Tell Us Which Right You Are Exercising: Specify which right you want to exercise and the Personal Information to which your request relates (if not to you). If you are acting as an authorized agent on behalf of a California Consumer, please clearly indicate this fact and indicate your authority to act on their behalf.
  • Help Us Verify Your Identity: Contact us using the information in Section 7 and provide us with enough information to verify your identity. Please note that if we cannot initially verify your identity, we may request additional information to complete the verification process. Any Personal Information you disclose to us for purposes of verifying your identity will solely be used for the purpose of verification.
  • Direct Our Response Delivery: Inform us of the delivery mechanism with which you prefer to receive our response. You may specify, for example, email, mail, or through your account (if you have one with us).

Please note that you don’t need to create an account with us in order to make a request to exercise your rights hereunder.

5. How We Respond to California Consumers’ Requests

In all cases, we will respond to your request within 10 days to confirm receipt of your request and provide you with information about how we will process your request. Then we will respond substantively to your request within 45 days. However, where reasonably necessary, we may extend our response time by an additional 45 days, provided we send you notice of such extension first. We will provide the information to you via your preferred delivery mechanism. If the information is provided to you electronically, we will provide you the information in a portable format and, to the extent technically feasible, in a machine readable, readily usable format that allows you to freely transmit this information without hindrance.

Please note that we will not charge you for making a request, provided that you make no more than two (2) requests per year. If you make three (3) or more requests in any given twelve (12) month period, we may refuse to respond to such requests, if determined by us to be unfounded or excessive (e.g. repetitive in nature), or we may charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested. If we refuse to act on the request, we will provide you notice and the reason for our refusal to act.

6. Contacting the California Attorney General

The CCPA also gives California Consumers the right to lodge a complaint with the California Attorney General’s office. The Attorney General’s office may be contacted at or telephone: 916.210.6276.
We encourage you to reach out to us first, however, so that we may help resolve any complaints you may have.

7. Contact Us

To exercise one of your CCPA rights, to contact us with questions or concerns about this our privacy practices or this Notice, or if you would like to receive a copy of this Notice in an alternate format (e.g., printable) or another language, please reach us at:


12200 Preston Road
Dallas, TX 75230