Cooper spa
Before You Arrive
Hours of Operation
Monday-Friday: 9 a.m.-8 p.m.
Saturday: 8 a.m.-8 p.m.
Sunday: Noon-6 p.m.
Arrival Instructions
We ask that you arrive 15 minutes prior to your scheduled appointment time. Arriving late will deprive you of precious minutes during your spa treatment. To prevent distractions during your treatments, please refrain from cell phone use upon entering Cooper Spa.
Reservations and Cancellations
Please book Cooper Spa appointments in advance to ensure availability—call 972.392.7729 or email dallas@cooperspa.com. You may request a specific gender or therapist for your service while booking an appointment. We also have the ability to arrange a recurring appointment for you based on your schedule. Please inform one of our spa coordinators, who can assist you with scheduling your standing appointment.
We ask for a 24-hour notification to cancel or reschedule an appointment. Cancellations with less than a 24-hour notice will be charged 50% of the original value of the scheduled service. Missed appointments will be charged the full fee.
Childcare
For the privacy and relaxation of our spa clients, we kindly request that children not accompany you during your services. For your convenience and peace of mind we provide complimentary childcare for children ages 2 months to 12 years at Cooperized Kidz. Based on availability, you may book up to two complimentary hours of childcare per day with a spa appointment. (For reservations beyond two hours, you will be charged $20 for the first child, plus an additional $5 per child thereafter, for a maximum of four hours daily at Cooperized Kidz.)
When booking your spa appointment, please request childcare reservations by calling 972.239.6171. Reservations are required 24 hours in advance.
Cooper Fitness Center Use
Complimentary use of the Cooper Fitness Center locker room facilities including sauna, whirlpool and steam room are available during the day of your spa service. With the purchase of two or more Cooper Spa services, you also receive complimentary use of Cooper Fitness Center’s exercise facilities and any non-paid group exercise classes.
Spa Product Return Policy
Sales receipt must be presented within 30 days of purchase for a full return. After 30 days, store credit is given on any returns. Products less than 3/4 full are not eligible for a return of any type.
Cooper Spa Dallas is a member of International Spa Association, and is licensed by the State of Texas:
Licensed Massage Therapy Establishment ME1359
Texas Cosmetology Salon Establishment 663495